Have you become highly frustrated with your current hosting company? Are you thinking about switching to a new host? Moving from one host to another isn’t fun. However, sometimes it needs to be done.
There are several indicators you should look for that will tell you when you should switch web hosting companies. Here are some of the top reasons you should switch hosting companies.
Many hosting companies will advertise 99.99% uptime. However, this isn’t always the case and when you experience large amounts of downtime, you need a new hosting company. Not only does this cause visitors to find an empty site or an error page, but it also hurts your SEO and conversions.
If your current company has caused downtime multiple times in a week or it seems like every other week you are experiencing issues, it’s probably time to move to a new hosting company. You can use a monitor service, such as Pingdom to ensure you know how much downtime you are really experiences.
Irregular and Unexplained Server Errors
Sometimes, you will notice an Internal Server Error on your site. This is a very common error, especially in WordPress. It’s also very frustrating.
When this type of error happens too often, it can be a sign you are using a bad hosting company. If the company you are using struggles to get this fixed for you and it keeps happening, it’s time for cheapest web hosting.
Every hosting provider has the right to suspend your account if you are doing something illegal or against their terms and conditions. However, some will suspend you for something, such as an overage or something else silly.
If they suspend your account without giving you the chance to fix the issue, it may be time to move to a new hosting company. When this happens, you need to have a serious conversation with them. However, if that conversation doesn’t lead to a solution, you need to find a competing hosting company to do business with.
Slow Site Load Times
Your load times matter. They have an effect on your SEO, your conversions and your bottom-line. If the hosting you have causes slow load times, it may be time to move to a new hosting account.
Before you jump ship, make sure you contact support and let them know about the slow load times. You can also make changes to your site to help with the speed. However if the issue isn’t something you can fix and it’s a hosting issue, you need a new, faster hosting company.
Error Establishing Connection to the Database
This error is very common and often comes when you have outgrown the servers the hosting company provides. However, it can also be caused by a bad plugin in WordPress. Make sure you contact your support team for help. If they cannot help you, it’s time to find a new hosting company.
Poor Support and Customer Service
Maybe the number one reason people leave one hosting company for another is the lack of support or poor customer service. You cannot expect the support or customer service to be perfect, but it needs to be very close to perfect. They should respond quickly and give you the help you need in a friendly way. If they don’t, it might be time to move to a new hosting company.
There are several good reasons to jump ship and find a new hosting company. These are just a few of the major indicators to look for before you switch. If you do decide to switch, make sure you find a hosting company with affordable hosting packages and a great reputation.